Access
Accounts & ownership
Your domain names, email, visitor stats, payment services and main accounts should be written down clearly and owned by you wherever possible.
You should understand the technology you own. Every project comes with written handover notes, your logins, how it works, and who to call for help.
Access
Your domain names, email, visitor stats, payment services and main accounts should be written down clearly and owned by you wherever possible.
System
A good handover explains what was built, how the main tasks work, where your information is kept, what it links to, and what to check when something changes.
Support
Launch is not the end. Good notes make upkeep, training, reporting problems and improvements easier over time.